Parents and students will now have a new independent umpire to help resolve disputes with their school.
A new Independent Panel for School Dispute Resolution will be established to help deal with complex complaints in Victorian government schools.
This new approach will help keep students engaged in learning and prevent long-running disputes, which can become distressing for families and school staff.
The Independent Panel will look at the most complex complaints that have not been able to be resolved locally.
That includes responses to bullying, access and inclusion issues, wellbeing and engagement issues, management of medical issues, and appropriate settings for students at risk or disengaged students.
The Panel will take a flexible and informal dispute resolution approach to resolving complaints, with the aim of finding an outcome agreeable to all sides.
Where this is not possible, the Panel will make recommendations to the Department of Education and Training for a decision on appropriate action.
An independent Chair will oversee the Panel, with members chosen from a group of experts on a case-by-case basis, depending on the nature of the complaint.
This group will have expertise in education and fields relevant to the complaint, such as disabilities, Koorie education, child development, family violence and mental health.
The Minister for Education will appoint the Chair and panel members, with expressions of interest now open.